Russ Harvey Consulting - Computer and Internet Services

Self-help Resources

Security | Windows | Other OSs | Software/Hardware | Internet | Web Design
Conditions of Use

Note: indented bullets are sub-topics within a page.

Computer & Internet Security

Phone calls from a “technical support” person saying that you have a problem with your computer are all SCAMS. There are other varieties of scams, all designed to steal from you. Just hang up. More…

Security Basics

Staying Safe Online


I've moved the information on the Privacy page that helps you restore privacy into a new page (Restore Privacy) because the content was getting overwhelming to work with.

Securing Your System

Recovering Your System

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Microsoft Windows

Windows Basics

Current (Supported) Versions

Working with Legacy (Unsupported) Versions

Support has expired for these versions and they are unsafe to use.

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Other Operating Systems

The following pages on this site deal with alternatives to Windows:

Running Multiple Operating Systems (Advanced)

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Software & Hardware

General Concepts & Terminology

My Software Recommendations


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Internet Issues

The following pages on this site deal with issues of using the Internet and Internet software:

General Connection Issues

Email Issues

Web Browser Issues

The Internet at Risk

See Software & Hardware for downloads of Internet software.

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Website Design

The following pages on this site deal with website design:

Building a Website

Design Issues

Demonstrating the power of CSS

These are two identical pages except that CSS is disabled in the second example:

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Updated: June 10, 2017

FAQs & resources to resolve computer and software issues

Computer Cleanup

Take some time to clean up your computer:

About These Resources

This section of my site contains more than 50 pages, each containing documentation, troubleshooting hints, advice and suggestions supported by relevant external links.

Intended for Self-Help

The content is designed for you to help yourself and includes both introductory and advanced material.

I've often documented the steps I'd perform in providing professional services.

I Seldom Provide Free Help

I regret that I cannot provide free technical support.

  • I earn my living providing such services.
  • It takes time to research each individual solution.

I've created these pages to allow you to help yourself.

Contacting Me

Conditions of Use

Your use of this site is subject to the conditions of use. Please read them before contacting me.

Reproducing content on this site is not permitted without express written permission.

Inaccurate Documentation?

If you find documentation that is incomplete or inaccurate, please contact me with the specific page, topic and any suggested corrections.

About External Links

If you have a suggested resource, please review my policy on link requests on the Contact page. I rarely respond to link requests.

  • I do not exchange reciprocal links.
  • I do not link to competing services like SEO/design companies.
  • I do not link to “resource pages” that are irrelevant to that site's main purpose.
  • Although care is taken in choosing links, I have no control over external content.

All trademarks, company names or logos used on this page are the property of their respective owners.

This Site Responsive

To accommodate an increasingly mobile Internet, this site was rebuilt using techniques that are responsive to screen size.

That said, I expect most folks visiting this portion of the site to be using larger screens.

The aside (this panel) will appear to the right of the main content on most devices, but is moved to the bottom of the page when viewed in smart phones and similar narrow-screen devices.