Russ Harvey Consulting - Computer and Internet Services

Self-help Resources

Security | Windows | Other OSs | Software/Hardware | Internet | Web Design
About these Resources

Please read the Link Guidelines/Policies before contacting me.

FAQs & resources to resolve computer and software issues

Health & Medical

Computer & Internet Security

Security Basics | Staying Safe Online | Internet at Risk | Privacy | Securing Your System | Recovering Your System

Phone calls from a “technical support” person saying that you have a problem with your computer are all SCAMS. There are many varieties of scams, all designed to steal from you. Just hang up.

Security Basics

See basic computer terminology and Windows terminology for explanations.

Staying Safe Online

The Internet at Risk


Securing Your System

Recovering Your System

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Microsoft Windows

Windows basics | Current (supported) versions | Upgrading Windows | Legacy Windows

Windows Basics

Current (Supported) Versions

*Windows 11 has no official end of support. Each major release has its own “end of service” (24 months for consumers).

Upgrading Windows

Legacy (Unsupported) Windows

Support has expired for these versions and they are unsafe to use.

Note: Pre-XP information has been removed from the site.

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Other Operating Systems

The following pages on this site deal with alternatives to Windows:

Running Multiple Operating Systems (Advanced)

Running more than one operating system on a single computer:

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Software & Hardware

Concepts & Terminology | Software Recommendations | Networking

Concepts & Terminology

Software Recommendations


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Internet Issues

The following pages on this site deal with issues of using the Internet and Internet software. See Software & Hardware for downloads of Internet software.

Connection Issues | Finding Information | Email Issues | Web Browser Issues

Connection Issues

Email Issues

Web Browser Issues

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Website Design

Building a Website | Design Issues | The power of CSS

The following pages on this site deal with website design:

Building a Website

Design Issues

The power of CSS

These are two identical pages except that CSS is disabled in the second example:


Overthrow MonopoLIES in Canada.

Overthrow Monopoly Rule in Canada!

Tired of being at the mercy of monopolies? Left with limited options and soaring prices time and time again?

It's time to take a stand against power-hungry giants that control Canadian industries — from telecom to banking and grocery industries.

Right now, we have a GOLDEN opportunity for change — getting the government to ACT on their promises to reform our Competition Act, breaking the power of these monopolies for good.

Email Industry Minister Champagne TODAY demanding he acts to fix Canada's faulty competition laws NOW!

Sign the petition!

About these Resources

Conditions of Use

Your use of this site is subject to

Protected by Copyright

All content © Russ Harvey.

An Extensive Resource

This site contains almost 100 pages of documentation, hints and advice supported by relevant quotations and external links, mostly in this section.

There are five pages of personal, medical and writing resources contained within my personal site and 21 pages in the OS/2 section (an archival resource).

Intended for Self-Help

The content is designed for you to help yourself and includes both introductory and advanced material.

Support this FREE resource site:

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I regret that I cannot provide free individualized technical support. It takes time to research solutions.

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If you contact me for help:

About External Links

Care is taken when choosing links, but I have no control over external content which can disappear without warning.

Inaccurate Documentation?

Things change. Please report broken links or site errors.

Site Legacy Resources

Legacy pages remain for those using older computers.

Resources Pages History

Learn about the nature and history of these resources.

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Site Policies

Before contacting me about submissions or link requests, review my site policies.

I am not responsible for the content of websites that I provide links to.

Review my third-party sites policy.

External Links

All links pointing to external resources display a dotted line underneath (e.g., DuckDuckGo) and open in a new tab.

Link Suggestion?

Review My Guidelines

I seldom respond to link requests, unless I need more information.

Review my site policies to learn:
  • the links I'm looking for;
  • my intended audience;
  • links I never include; and
  • update timelines.


All trademarks, company names or logos used on this site are the property of their respective owners.

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Updated: May 18, 2023