Russ Harvey Consulting - Computer and Internet Services

Self-help Resources

Security | Windows | Other OSs | Software/Hardware | Internet | Web Design
Conditions of Use | Link Guidelines/Policies

FAQs & resources to resolve computer and software issues

Computer & Internet Security

Phone calls from a “technical support” person saying that you have a problem with your computer are all SCAMS. There are other varieties of scams, all designed to steal from you. Just hang up. More…

Security Basics

Staying Safe Online

The Internet at Risk


Securing Your System

Recovering Your System

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Microsoft Windows

Windows Basics

Current (Supported) Versions

Upgrading Windows

Working with Legacy (Unsupported) Versions

Support has expired for these versions and they are unsafe to use.

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Other Operating Systems

The following pages on this site deal with alternatives to Windows:

Running Multiple Operating Systems (Advanced)

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Software & Hardware

General Concepts & Terminology

My Software Recommendations


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Internet Issues

The following pages on this site deal with issues of using the Internet and Internet software. See Software & Hardware for downloads of Internet software.

General Connection Issues

Email Issues

Web Browser Issues

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Website Design

The following pages on this site deal with website design:

Building a Website

Design Issues

Demonstrating the power of CSS

These are two identical pages except that CSS is disabled in the second example:

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Conditions of Use

Your use of this site is subject to the conditions of use and my link guidelines. Please read them before contacting me.

Business Hours

Business hours & location are posted on the Contact page. I am available afternoons and by appointment only.

Contents Protected by Copyright

Reproducing content on this site is not permitted without express written permission.

All trademarks, company names or logos used on this site are the property of their respective owners.

If you have a suggested resource (not a correction), please review my policy on link requests on the Contact page. I rarely respond to link requests.

  • I do not exchange reciprocal links.
  • I do not link to competing services like SEO/design companies.
  • This is NOT a blog nor do I accept “guest posts.”
  • I seldom link to resource pages not relevant to your site's main content or purpose.

Inaccurate Documentation?

If you find documentation that is incomplete or inaccurate, please contact me with the specific page, topic and any suggested corrections.

This invitation does not include changes related to adding links to your content nor do I invite “guest” posts.

About These Resources

This section of my site contains more than 80 pages, each containing documentation, troubleshooting hints, advice and suggestions supported by relevant external links.

Indented bullets on this index page are sub-topics found within a page.

This Site Responsive

This site is built using techniques that are responsive to screen size.

This side panel (the “aside”) will appear to the right of the main content on most devices, but at the bottom of the main content when viewed on narrow screens like smart phones.

Intended for Self-Help

The content is designed for you to help yourself and includes both introductory and advanced material.

I've often documented the steps I'd perform in providing professional services.

I Seldom Provide Free Help

I regret that I cannot provide free technical support.

  • I earn my living providing such services.
  • It takes time to research each solution.

If you do choose to contact me for help:

About External Links

Although care is taken in choosing links, I have no control over external content.

Where possible, I link to secure (HTTPS) addresses. Some sites may display a warning that the pages contains linked insecure content within their page (this is beyond my control).

Contents Subject to Change

Due to the nature of the Internet, linked resources can disappear without warning.

I do my best to maintain the site, but there are thousands of active links on this site.

Contacting Me

If you have link suggestions, please review my link guidelines completely. Most of your questions are answered there.
Updated: January 15, 2020