Russ Harvey Consulting - Computer and Internet Services

Webex

Instructions for joining a meeting

Join with the Webex App | Join with Your Browser
Meeting Etiquette | Installing the App

 

A laptop logged into a virtual meeting showing people chatting.

Webex is an online meeting software built by CISCO. A mature product designed specifically for business, Webex didn't go through the growing pains that Zoom experienced.

You can join using the Webex app (strongly recommended) or join using your web browser.

Each meeting or meeting series has a unique meeting number and password which is provided to you via email or is listed in our newsletter.

Join with the Webex App

The Webex app is strongly recommended.

If you haven't yet installed the app, do so now then launch it.

You should see a screen similar to the image below:

The Webex app displays options to sign-in, join a meeting and create a new account.

Follow these steps clicking on “next” or “continue” when you've entered the requested information:

  1. Click on the Join a meeting button (you don't have to sign in).
  2. Enter the meeting number that was provided to you.
  3. Enter the name you want displayed in the meeting and your email address.
  4. Enter the meeting password matching the meeting number.

The app should then take you to the meeting.

You may find yourself in the “waiting room” if the meeting has not yet been started by the host. You'll be let in as soon as the meeting is ready.

Test Your Settings

It is strongly recommended that you test your speakers and microphone settings to be sure you can hear and be heard.

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Join with your web browser

To join a meeting using your browser go to https://signin.webex.com/join. The following should appear:

Join a meeting using your browser.

Follow these steps clicking on “next” or “continue” when you've entered the requested information:

  1. Enter the meeting number that was provided to you.
  2. Enter the meeting password matching the meeting number.
  3. click Join Meeting to enter the meeting.
  4. Enter the name you want displayed in the meeting and your email address.
  5. When you're ready, click Join Meeting to enter the meeting.

If you need help, visit Get started with the Webex Meetings web app.

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Meeting Etiquette

Depending upon the nature of the meeting and the number of participants, there are a number of things that help smooth the process.

Mute Yourself

There can be issues with background noise or echoing. It is recommended that you mute yourself after joining the meeting except to speak.

Present Yourself

People want to see you as well as hear you.

It is harder for a speaker to judge whether they are reaching their audience if video is turned off.

Using Webex's Tools

There are a series of tools in the bottom menu including:

The Mute and Video buttons change depending on whether you're muted or not and the “v” on the right side provides access to settings and other options.

The Record and Share Screen options are only available to hosts. Clicking on “Leave” will exit you from the meeting.

Additional options may be used in some meetings including polling.

Recording the Meeting

The meeting host may enable recording to ensure that the meeting minutes are accurate.

Where this is necessary, it is recommended that meeting hosts notify people when the meeting notice is sent out.

Virtual Backgrounds

You can use virtual backgrounds to mask what is behind you during a meeting. Your image may be jittery if you don't have a recent device.

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Troubleshooting Problems

If you're having trouble, check the Webex Help Centre for solutions or contact the meeting host.

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Download the App

To join the meeting using the Webex app (strongly recommended) you'll need to download then install it.

The download site should display the correct installer for your device but you may have to make a selection. See Which Version? if you're uncertain which version is right for your system.

Requirements

Installation

Follow the usual installation procedure for your device or find someone to help you. Webex should install automatically on Android and iOS devices.

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Which Version?

Download the correct version of the Webex app for your computer:

Windows 10 or 11

Webex is only supported on Windows 10 and later computers.

You may be offered both a 32-bit and 64-bit download options.

To learn what version your computer is running:

  1. Click on the Start button.
  2. Select Settings (the cog icon)
  3. Click on the System icon
  4. Choose About from the menu on the left (you'll probably have to scroll down).
  5. Look for System Type to determine if a 64-bit operating system or 32-bit operating system is installed.

Download and install the Webex version that matches your operating system:

Once downloaded, you'll need to run the installer to have the Webex app on your computer.

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Macs

You need to choose the correct installer for your Mac computer.

Intel or M1?

Mac computers may be running either an Intel or Apple M1 chipset.

  1. Open the Apple Menu
  2. Select About This Mac.
  3. In the Overview tab look for “Processor” or “Chip” then check to see if it indicates Intel or Apple.

Download and install the version that matches your computer's hardware.

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Related Resources

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Updated: May 14, 2023