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Phone calls from a “technical support” person saying that you have a problem with your computer or have “your new licence” are scams. Just hang up. Vishing (phone) and phishing (email) scams are designed to steal from you.
Health & Medical
Thank you for 12-page Windows Basics article. Very useful to me, not too detailed, not too brief, "just right" — John
Computer Basics
Passwords & Policies
Security & Identity Theft
Microsoft Windows & Alternatives
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Security Software
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Legacy Resources
These pages are no longer maintained. The software may be unsafe to use.
- Windows 8.1
Legacy - Windows 7
Legacy - Windows Vista
Legacy - Windows XP
Legacy
- IBM OS/2
Legacy - Dual-booting, partitions & file systems
Legacy - Java cross-platform environment
Legacy - Browser Plugins
Legacy
About these Resources
This site has a long history. The content is designed so you can help yourself and includes both introductory and advanced material. There are almost 100 pages of documentation and advice supported by relevant external links.
I regret that I cannot provide free individualized technical support. It takes time to research solutions. Learn more about my services, business hours & rates, and preparing for a service call.
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Please review my Link Request Policies before contacting me. These guidelines describe what I consider acceptable content and as well as how I handle those requests. I seldom respond to link requests, unless I need more information.
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Updated: June 4, 2025