Russ Harvey Consulting - Computer and Internet Services

On-site & In-shop Services

On-site Services | In-shop Services | Business Hours

Photo of Russ Harvey.

COVID-19 Notice

Special protocols remain in place for on-site and other in-person services.

Some services have been suspended or restricted because I'm more vulnerable. I will work with you to resolve issues while keeping us both safe.

Contact me for details.

On-site Services

Note the special protocols ( ↑ ).

Call to discuss your servicing requirements.

On-site services include in-store client purchase assistance as well as any in-home or in-office services:

Greater Victoria Only

On-site and in-shop services are only offered in Greater Victoria, British Columbia. Visits to outlying areas may be subject to travel charges.

By Appointment Only

On-site service appointments are generally scheduled for Thursday afternoons but other days are available by appointment.

Call to book an appointment!

In-shop Services

Note the special protocols ( ↑ ).

In-Shop Drop-off Services Only

In-shop services are limited to drop-off & pickup for the servicing of computers only.

  • Drop-off and pickup of your computer will be done outside.
  • I'll arrange to meet you at your car for the exchange.
  • Any in-person conversation is done outside with both of us wearing masks.

In-Person Services Unavailable

In-person services (including tutoring & instruction) are unavailable because prolonged close contact is unsafe for me.

By Appointment Only

In-shop services are by appointment only. Please call to arrange a suitable drop-off time or to make other arrangements.

Call to book an appointment!

Distance Services

I provide computer help desk, web design and other services at distance via email and telephone. Support via virtual meeting software is also available.

I regret that on-site services are not available outside of Greater Victoria.


Business Hours

Weekday afternoons 1:00–5:00
Closed Saturdays, Sundays & holidays.

By Appointment Only

On-site and in-shop services are by appointment only.

Call to book an appointment!

I'll return client calls if I'm unavailable during regular business hours.

Free Support Unavailable

I cannot provide free technical support. It takes time to research solutions.

Check My Site Resources

My Self-help Resources contains nearly 100 pages of hints and advice.

Support Resources


Return to top
Updated: June 8, 2023