On-site & In-shop Services
On-site Services | In-shop Services | Business Hours
COVID-19 Notice
Special protocols remain in place for on-site and other in-person services.
Some services have been suspended or restricted because I'm more vulnerable. I will work with you to resolve issues while keeping us both safe.
- Support is available via telephone or email or virtual meeting software.
- Computer servicing available via drop-off & pickup.
- On-site computer purchase support is available provided protocols are followed and the environment is safe.
Contact me for details.
On-site Services
Note the special protocols ( ↑ ).
Call to discuss your servicing requirements.
On-site services include in-store client purchase assistance as well as any in-home or in-office services:
- Computer Maintenance — troubleshooting, installations and cleanup.
- Purchase Assistance — help choosing hardware or software at a local store.
- Instruction — one-on-one tutoring.
Greater Victoria Only
On-site and in-shop services are only offered in Greater Victoria, British Columbia. Visits to outlying areas may be subject to travel charges.
By Appointment Only
On-site service appointments are generally scheduled for Thursday afternoons but other days are available by appointment.
In-shop Services
Note the special protocols ( ↑ ).
In-Shop Drop-off Services Only
In-shop services are limited to drop-off & pickup for the servicing of computers only.
- Drop-off and pickup of your computer will be done outside.
- I'll arrange to meet you at your car for the exchange.
- Any in-person conversation is done outside with both of us wearing masks.
In-Person Services Unavailable
In-person services (including tutoring & instruction) are unavailable because prolonged close contact is unsafe for me.
By Appointment Only
In-shop services are by appointment only. Please call to arrange a suitable drop-off time or to make other arrangements.
Distance Services
I provide computer help desk, web design and other services at distance via email and telephone. Support via virtual meeting software is also available.
I regret that on-site services are not available outside of Greater Victoria.